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Shipping Address & Errors

Please double-check your address before ordering. We ship exactly to the address provided. If you notice a mistake, contact us immediately before your order leaves our hub.

Returned Packages

Because our PO Box is at a remote location, packages returned due to an incorrect address are only retrieved periodically. Since seeds cannot be restocked once shipped, we do not offer refunds for address errors.


Re-Shipping Fees

If your order is returned and you would like it sent again, a re-shipping fee will apply (regardless of original "Free Shipping" status):

  • Orders under $150: $6.95 – $9.95 (based on size/distance). USPS rural deliveries prices have increased starting 7/2026
  • Orders over $150: Please contact us for a quote.

LOST ORDERS

We go to great lengths to ensure your seeds are packed and shipped securely. Once a package is handed over to the carrier, we are not responsible for lost or stolen items.

  • No Refunds: We do not offer refunds for packages marked as "Delivered" by the carrier or lost in transit.
  • Our Mistake? If we shipped to the wrong address due to our error, or if you received the wrong seeds, we will happily send a replacement at no cost to you.
  • Customer Error: Please double-check your shipping address at checkout. We cannot refund or replace orders sent to an incorrect address provided by the customer.
  • Missing Items: If your tracking shows "Delivered" but you can't find your package, please contact your local post office or carrier to file a claim.